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Silicon Valley aims to delight

Instagram co-founder Kevin Systrom: "If you delight people even a little bit with a simple solution, it turns out it goes very far."

Instagram co-founder Kevin Systrom: “If you delight people even a little bit with a simple solution, it turns out it goes very far.”  (Eric Piermont / AFP/Getty Images)

“Delight” is the latest buzzword that many technology companies use to describe how they want users of their products of services to feel.

Jack Dorsey

Twitter and Square co-founder Jack Dorsey: “We can consistently delight the world with all the information we can bring them.”  (Peter DaSilva / For The Times)

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